WhatsApp Business API

The WhatsApp Business API is Meta's official platform for sending messages to customers at scale. Unlike the WhatsApp Business app, it's built for automation: delivery confirmations, appointment reminders, invoices, OTPs, and chatbot conversations — all triggered automatically and tracked in one dashboard.

There are two ways to use WhatsApp for business messaging. The official API needs Meta verification and approved templates. The flexible high-volume solution skips that approval process for businesses that need to move fast. This page covers the official route.

• A verified business account with the green tick that builds trust with customers.
• Transactional messages — invoices, OTPs, alerts — that work even outside the 24-hour customer window.
• Full compliance with WhatsApp and Meta policies, so your number isn't at risk of being blocked.
• Official dashboard with templates, analytics, and conversation history.
• Multi-agent team inbox so enquiries don't slip through the cracks.

• Meta Business verification and WhatsApp Business API approval — we handle the paperwork and tech.
• A branded WhatsApp profile with your logo, description, and business hours.
• Message templates written and submitted for Meta approval.
• A chatbot flow builder for instant replies, FAQs, and lead capturing.
• Google Sheets integration so conversations and leads save themselves.
• Team inbox setup with multiple agents and shared customer history.

• Order and delivery confirmations sent the moment your system updates.
• Appointment reminders and no-show recovery messages.
• Invoice, receipt, and document delivery in chat.
• Payment follow-ups and failed-payment alerts.
• OTP and one-time verification codes.
• Always-on chatbot replies when your team is offline.

You pay Meta for conversation fees, plus a small platform fee. We keep the total simpler than most: choose a plan that fits your message volume — from the Basic plan for businesses starting out, to Advanced plans with AI (ChatGPT/Dialogflow) chatbots and 10-agent team inboxes.

If you don't need Meta verification and want maximum flexibility with bulk messaging and chatbot flows right now, we also offer WhatsApp automation on our custom API. It's faster to launch, cheaper for high-volume broadcast, and ideal for campaigns — with orders starting at ₹2,499/year.